Job Type: Apprenticeship
What you need to know: Will gain experience across a range of hotel operational areas
The Apprenticeship in Hospitality Scotland is open to 17-24 year old and is underpinned by the Modern Apprenticeship Hospitality framework. Apprentice places are allocated after an interview process from a partner property and an eligibility of funding check through the SQA.
Over the two years of the apprenticeship, our candidates work in a partner property, where they learn about, and gain experience across a range of hotel operational areas – unlike current apprenticeships which are generally restricted to one department. Our apprentices also participate in bespoke masterclasses and Learning Journeys delivered by top industry professionals throughout the programme to support the curriculum and enhance their knowledge.
Our partners include Gleneagles Hotel, Cameron House Hotel, Apex Hotels, Blythswood Square Hotel, Old Course Hotel, Skibo Castle, Sheraton Grand Hotel, The Torridon Hotel, The Westerwood Hotel, Crieff Hydro, The Lovat Hotel, Achnagairn Estate, Kingsmills Hotel, Fonab Castle Hotel and Spa and Meldrum House Hotel.
You can apply to any of the listed properties and do so through our website by clicking on the hotel that is most of interest to you or is closest to you geographically.
What might a typical day in this job look like?
Each day will be different working in hospitality. You will be employed by your property for four weeks prior to starting on the apprenticeship induction in October and will undergo an introduction to the programme and the Modern Apprenticeship framework. You will then begin your apprenticeship in Housekeeping and rotate every six months until you complete the two year programme. It is a unique programme and one that is enhanced with masterclasses and learning journeys.
What will I learn?
You will learn all sorts of different skills that are required in each different department of the hotel you work in but not only this, you will learn people skills, confidence, customer or guest service skills all of which are transferable into each department.
You will also be given the training required to perform the role to the best of your ability. The Modern Apprenticeship is enhanced with different masterclasses and learning journeys specific to each department you work in, in order to increase your knowledge and understanding of how a hotel department operates.
What qualification or qualities are required?
To succeed as an applicant, you need a real desire to work with people in Scotland's hospitality sector. You need to be prepared to work hard in each of your 6-month blocks and have an open mind in all departments working with different managers and colleagues as you complete your two year apprenticeship.
All applicants must be willing to put the property's guests first at all times, work as a team and be passionate. The industry is always changing therefore you must be able to react to all changing situations, be reliable and have the desire to deliver world class customer service day in and day out.
Apply by clicking below.