Location: Broxburn Job Type: Entry Level What you need to know: Full Time
Thrifty Car and Van Rental are looking for an enthusiastic and motivated individual to join our team as a Customer Service Representative (CSR) at our busy location in Edinburgh West.
If you are working, or have worked within a customer driven environment, and are passionate about delivering excellent customer service, then this may be the role for you!
The role of Customer Service Representative will include: · Dealing with customers face to face and via the telephone · Opening and closing rental agreements · Delivering excellence to ensure customer satisfaction · Upselling additional products working towards uncapped bonus potential · Calculating quotations for customers · Checking vehicles before and after rental · Building rapport with our customer base · Flexibility to assist in other departments across the branch when needed
What skills do you need to have? · Hardworking and able to work in a very fast paced environment · Great attention to detail · Held a full UK driving licence for at least 12 months · Be able to work as part of a team as well as independently · Flexible to work various hours across the week including weekends.
What we can Thrifty offer? · The exciting opportunity to join a successful and expanding company. · 28 days holiday · Contribution to Group Personal Pension Scheme · Thrifty Savings – Employee discount scheme offering huge savings across multiple retailers · Funded Summer and Christmas team events · A Cycle to work scheme · Discounted car hire rates
Job Types: Full-time, Permanent Salary: Up to £18,593.00 per year Benefits:
Bike to work scheme
Monday to Friday
Experience: Driving: 1 year (required) Licence/Certification: Driving Licence (required) Work remotely: No